Skip Tracing

Key Benefits

  • Handled by trained, compliant professional Skip Tracing Agents
  • Save time by letting us to do the legwork
  • Clients have the option to verify and warm transfer

A team of specialized Astra “Skip Tracing Agents” are available to establish, verify and update new contact information.

  • A dedicated team of Skip Tracing Agents accesses the client collection system (via a secure VPN) to run a skip work campaign.
  • Agents access free and paid skip trace tools including TLO, Lexis Nexis, and Accurint.
  • An agent updates the account with new location information when a new location is discovered.

Skip, Verify and Transfer

  • The Skip Tracing Agent makes outbound calls to any new phone numbers found on the account.
  • Upon making a live connect, the Skip Tracing Agent verifies whether they are talking to the right party.
  • Right party contacts are transferred via a three-way conference call to the client’s collection center.

Services

CollectionsWarm TransferCall Quality Monitoringe-OSCARSkip Tracing

A Reliable and Responsive Partner

Astra Global is deeply committed to its approach of promoting a healthy business environment for its clients. We pride ourselves on understanding and analyzing the requirements.

Learn More
Contact Us