Introduction
At AstraGlobal, we are committed to cultivating a highly skilled workforce equipped to excel in the industry. Our comprehensive training program is designed to empower employees with the knowledge and skills essential for success.
Rigorous Candidate Selection
We select candidates based on their exceptional communication skills and proficiency in English. This ensures our team members can effectively engage with consumers.
Advanced Proficiency Assessment
Utilizing cutting-edge software tools, we assess candidate proficiency so as to make informed hiring decisions. This approach guarantees that each team member meets our high standards of competence.
Holistic Training Approach
Our training sessions commence with an introduction to American culture and an in-depth exploration of the US debt collection and lending industry. This foundational knowledge prepares employees for their roles with a thorough understanding of cultural nuances and industry-specific practices.
Comprehensive 4-Week Training Plan
Our structured 4-week training plan covers:
By investing in rigorous selection processes and comprehensive training, AstraGlobal ensures that our team members are prepared to uphold the highest standards of professionalism and compliance in the debt collection and lending industry. We are dedicated to fostering a culture of continuous learning and development, empowering our employees to succeed and exceed client expectations.