ASTRA - Business Services
How We Work People Security Technologies Contact
New Sign up   Login
Artiva Components
Critical Processes
Artiva Components

The Artiva Agency application is the main software engine of Astra’s system. It runs on a pair of highly redundant servers that drive collectors’ workstations and control all other systems components, including:

Guaranteed Contacts dialer – a powerful predictive dialer directly connected to both the US public telephone network and the Artiva database, supporting extremely productive outbound calling blended with inbound calls.

OSC Link server – works in conjunction with Artiva to exchange information with external service suppliers such as credit bureaus, mailing houses and information resources for skip tracing.

Signature Interactive Voice Response unit – welcomes incoming callers while their data records are quickly queued up for collectors, and enables payments by phone.

VoiceTrak recorder – makes a digital record of each conversation between a collector and a consumer, and links the recording to the debtor record for instantaneous retrieval.

Legal Privacy Careers Home