Offshoring often gets a bad rap. Sometimes, in some industries, there is some merit to the arguments people use to decry the practice, but those arguments don’t hold up when it comes to Astra Global. Here are five of the top reasons people give for why offshoring is bad, and why that’s simply not the case when you hire Astra to transform your business.
Manufacturing Concerns
A lot of the blowback about offshoring comes from manufacturing concerns. Are you getting cheap, shoddy products that will reflect poorly on your brand name? Were the goods assembled by child labor? Were the products made in a factory with no environmental regulations, dumping pollutants into the air and water?
We don’t sell products at Astra; we sell a service. The manufacturing concerns are entirely moot. We don’t have cheap, polluting goods. We don’t employ children because our employees reflect our clients, and we want to project the utmost professionalism.
Compliance and Security Issues
Maybe you’re worried that, being in a different country, we at Astra will have lax standards for security and compliance. Maybe we have no standards at all!
We are at the top of the game in all we do, from all aspects of collection to helping improve your in-house employees with training from call quality monitoring. We are ISO 27001:2013 and PCI DSS v3.2 compliant. Simply put, if we didn’t meet international security standards, we couldn’t do what we do. We go beyond what’s required of us because we want to make sure our clients are totally protected, because the trust of our clients matters more to us than anything else.
It’s Too Far Away
Nobody would blame you for wanting to check out the place you’re hiring to represent your company. However, not everyone can justify the time and money required to fly from the United States to India. But this is the Digital Age! Astra is located in a modern facility with cameras everywhere. We can give you access to cameras that survey almost every aspect of our operations. Thanks to the internet, you can see what’s happening half a world away from the comfort of your own office chair. It’s not uncommon for us to have face-to-face meetings thanks to the magic of video conferencing.
Time Difference
The time difference between anywhere in America and India is too great, some argue, and they won’t have workers available during US business hours. It’s true that there is a nine-and-a-half hour time difference between, say, New York, and our operation in India, but our employees work during US business hours. We work the same hours you do, so if you need to give us a call you don’t have to worry about whether we’re on the clock or not.
It Hurts the Economy
We don’t need to get into the intricacies of macro economics to discuss this one. Yes, when you hire Astra you are paying people from India. However, we use that as a strength. If you feel bad about being able to save 50% or more by offshoring your collection needs, consider the advantage it affords: we take on jobs that US companies don’t want. We take on lower yielding debt segments that go ignored by US companies because they aren’t worth the expense to them. To put it another way, if you don’t use Astra, you’re going to have a hard time finding an American company willing to take on many of the projects we take.
We’re Not the Boogeyman
We understand the trepidation many companies feel in offshoring many aspects of their business operations, but you don’t have to worry about that with Astra Global. We live on the trust we have been earning from our clients since 2004. We are fully compliant and we pride ourselves in the professionalism of our employees who represent your company. You will save money by working with Astra Global, but we are not the offshoring boogeyman you so often hear about.
Save money. Transform your business. Experience the Astra difference yourself. Call us at 866-823-1670.