Skip Tracing

Key Benefits

• Handled by trained, compliant professional Skip Tracing Agents
• Save time by letting us to do the legwork
• Clients have the option to verify and warm transfer

A team of specialized Astra “Skip Tracing Agents” are available to establish, verify and update new contact information.

• A dedicated team of Skip Tracing Agents accesses the client collection system (via a secure VPN) to run a skip work campaign.
• Agents access free and paid skip trace tools including TLO, Lexis Nexis, and Accurint.
• An agent updates the account with new location information when a new location is discovered.

Skip, Verify and Transfer

• The Skip Tracing Agent makes outbound calls to any new phone numbers found on the account.
• Upon making a live connect, the Skip Tracing Agent verifies whether they are talking to the right party.
• Right party contacts are transferred via a three-way conference call to the client’s collection center.