- Handled by trained, compliant professional Skip Tracing Agents
- Save time by letting us to do the legwork
- Clients have the option to verify and warm transfer
A team of specialized Astra “Skip Tracing Agents” are available to establish, verify and update new contact information.
- A dedicated team of Skip Tracing Agents accesses the client collection system (via a secure VPN) to run a skip work campaign.
- Agents access free and paid skip trace tools including TLO, Lexis Nexis, and Accurint.
- An agent updates the account with new location information when a new location is discovered.
Skip, Verify and Transfer
- The Skip Tracing Agent makes outbound calls to any new phone numbers found on the account.
- Upon making a live connect, the Skip Tracing Agent verifies whether they are talking to the right party.
- Right party contacts are transferred via a three-way conference call to the client’s collection center.