About Astra Business Services
Astra Global has been a leading Business Process Transformation company since 2004. Our main goal is to help our clients to transform their businesses by helping them become more productive and cost effective. We can save our clients over 50% while maintaining or even improving their level of professionalism.
Our skilled and efficient manpower work diligently to complete protocols that enable our partners to make quicker decisions and process loans efficiently.
With 20 years’ experience in off shoring, ASTRA has a strong emphasis on communication and training for all of our staff. This competence enables us to connect with potential customers, evaluate their eligibility and complete all necessary documentation quickly and efficiently. We take an omni channel approach to maximize, reach and improve success rate. In addition, we also provide help to our partners to recover unpaid loans with the use of a dedicated collections team.
Clients Love Working with Astra Business Services
We initially started with Astra a few years ago on a smaller scale to gain an understanding of their experience and efficiency. As our relationship has grown, we have continued to provide Astra with additional back office work based on their quality control, efficiencies and overall process management. Astra has been an important part of our overall strategy and have certainly proved themselves very capable while taking on a larger portion of our back office and collections business.
Brian P
We started with Astra Business Services on a small scale to experience their efficiency and check the capabilities of offshoring about a year ago. Slowly and steadily we started providing them more business not only limited to collections but for backend services as warm transfers, clickers and e Oscar as well, and Astra has proved themselves to be the best. Because of Astra's strong bonding, commitment, and integrity we will be working with them for many years to come.
Chief Operating Officer @ Ability Recovery Services
Over the course of our five-year (and counting) relationship, Astra has continued to prove themselves to be superior in all lines of business. We can confidently say throughout our time with Astra their commitment, performance and professionalism remain second to none. We look forward to a continued long-term relationship for years to come. We certainly recommend working with such a well-run organization.
Joseph DiBello VP, Credit Control
The Astra Advantage
- 50% or more cost advantage
- Proven management experience in Business Process Transformation sector with some of the biggest names in the industry
- 100% compliant US-based dialing platform
- Scalable offshore facility follows international ISO 27001:2013 and PCI DSS v3.2 data protection standards
- Highly tenured staff means a shorter learning curve with higher quality and better results
- Zero Defect Compliance with:
- FDCPA
- HIPAA
- TCPA
- Data Security
- PCI
- Integrity is the foundation of our business relationships. Your trust is the most important thing to us.