About Astra Business Services

Astra Global has been a leading Business Process Transformation company since 2004. Our main goal is to help our clients to transform their businesses by helping them become more productive and cost effective. We can save our clients over 50% while maintaining or even improving their level of professionalism.

Our skilled and efficient manpower work diligently to complete protocols that enable our partners to make quicker decisions and process loans efficiently.

With 20 years’ experience in off shoring, ASTRA has a strong emphasis on communication and training for all of our staff. This competence enables us to connect with potential customers, evaluate their eligibility and complete all necessary documentation quickly and efficiently. We take an omni channel approach to maximize, reach and improve success rate. In addition, we also provide help to our partners to recover unpaid loans with the use of a dedicated collections team.

Collections Learn More

Warm Transfer Learn More

Call Quality Monitoring Learn More

e-Oscar Learn More

Loan Survey Services Learn More

Clients Love Working with Astra Business Services

 

The Astra Advantage

  • 50% or more cost advantage
  • Proven management experience in Business Process Transformation sector with some of the biggest names in the industry
  • 100% compliant US-based dialing platform
  • Scalable offshore facility follows international ISO 27001:2013 and PCI DSS v3.2 data protection standards
  • Highly tenured staff means a shorter learning curve with higher quality and better results
  • Zero Defect Compliance with:
    • FDCPA
    • HIPAA
    • TCPA
    • Data Security
    • PCI
  • Integrity is the foundation of our business relationships.  Your trust is the most important thing to us.