Careers

Are you looking to grow with a company that likes to promote from within?  We offer competitive salaries and packages to attract and retain the best.  If you have talent in any of the following areas, we want to hear from you.

    • Collections
    • Customer Service
    • Finance & Accounting
    • Human Resources
    • Information Technology
    • Software Development
    • Database Administration

Qualified candidates should email a resume to jobs@astraglobal.com.


Job Openings

 

Position : Production Leader or Sr. Production Leader

Portfolio : Late stage collections (i.e. Late in stat and/or Out of Stat) of US telecom, PLCC, Bankcards debts.

Location: Noida

Batch Date : July 29th’ 2019

Interview process:

1st round – Consultant (if any) or Astra HR executive (for referrals/walk in).

2nd round – Operations – Operations lead for the domain.

Final round – Human resource for salary negotiations.

Job description: 

we are looking for a competent Collection Agent/Sr. Agent to contact consumers/debtors and collect on early stage outstanding payments. The ideal candidate will be responsible for recovering the money owed in as little time as possible. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. The ideal candidate should have excellent communication and negotiation skills.

Responsibilities                              

  • Keep track of assigned accounts to identify outstanding debts.
  • Plan course of action to recover outstanding payments
  • Locate and contact debtors to inquire of their payment status
  • Negotiate payoff deadlines or payment plans
  • Handle questions or complaints
  • Investigate and resolve discrepancies
  • Create trust relationships with debtors when possible to avoid future issues
  • Update account status and database regularly
  • Alert superiors of debtors unwilling or unable to pay when necessary
  • Comply with requirements when legal action is unavoidable

 

Requirements

  • Proven experience as a debt collector
  • Experience in working with targets and tight deadlines
  • Knowledge of relevant federal and state laws related to debt collection (e.g. FDCPA).
  • Excellent communication and people skills
  • Relevant experience of more than 1 year in collections

 

 

Position: Production Leader or Sr. Production Leader

Portfolio: Early stage collections (i.e. primes, seconds, tertiary and Quads) of US telecom, PLCC, Bankcards debts.

Location: Noida

Batch Date : July 29th’ 2019

Interview process:

1st round – Consultant (if any) or Astra HR executive (for referrals/walk in).

2nd round – Operations – Operations lead for the domain.

Final round – Human resource for salary negotiations.

Job description:               

we are looking for a competent Collection Agent/Sr. Agent to contact consumers/debtors and collect on early stage outstanding payments. The ideal candidate will be responsible for recovering the money owed in as little time as possible. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. The ideal candidate should have excellent communication and negotiation skills.

Responsibilities                              

  • Keep track of assigned accounts to identify outstanding debts.
  • Plan course of action to recover outstanding payments
  • Locate and contact debtors to inquire of their payment status
  • Negotiate payoff deadlines or payment plans
  • Handle questions or complaints
  • Investigate and resolve discrepancies
  • Create trust relationships with debtors when possible to avoid future issues
  • Update account status and database regularly
  • Alert superiors of debtors unwilling or unable to pay when necessary
  • Comply with requirements when legal action is unavoidable

 

Requirements

  • Proven experience as a debt collector
  • Experience in working with targets and tight deadlines
  • Knowledge of relevant federal and state laws related to debt collection (e.g. FDCPA).
  • Excellent communication and people skills
  • Relevant experience of 6months or more in collections

 

If you are a true professional looking for excellent earning potential, we are the place!

Our employees enjoy:

  • Awesome incentive payouts with potential to earn extra incentives
    from the client
  • Free employee medical insurance
  • Added overtime bonus

A Reliable and Responsive Partner

Astra Global is deeply committed to its approach of promoting a healthy business environment for its clients. We pride ourselves on understanding and analyzing the requirements.

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