About Us
AstraGlobal is a leading provider of outsourced business solutions with over 20 years of experience in transforming companies and enhancing productivity.
With our cutting-edge digital technology, we help achieve greater efficiency and value for your desired output. Our highly trained staff excels in managing several aspects of the financial services industry including debt collection, loan processing, paralegal and back-office services. All services adhere 100% to all Federal and State laws, rules and regulations, thus allowing clients to focus on their core offerings.
Why Choose Us?
Digital omni-channel approach accelerates processes, reduces human error, and increases success rates
Provide cost-effective solutions
Customized approach with tailor-made solutions streamlines operations and helps achieve goals with speed and accuracy
Integrity is our core value. We are transparent, honest, accountable, and ethical in all business practices, fostering trust and confidence in AstraGlobal’s reliability and building strong, long-term partnerships.
At AstraGlobal, we deliver top-quality service through unwavering excellence and strict adherence to regulatory compliance and data protection standards, setting the benchmark for reliability.
Our Specialization
We specialize in several aspects of the financial services industry, including debt collection, loan processing, paralegal and other back-office services. AstraGlobal has helped businesses reduce costs by up to 50% and significantly increase overall output. Our technical expertise has helped to make business processes robust and streamlined. With over two decades of offshoring experience, we prioritize effective communication and comprehensive training to ensure our staff is skilled and proficient.
Receivables Management
AstraGlobal has over two decades of experience in debt process outsourcing and has set a standard of excellence in managing financial obligations with precision and proficiency.
Paralegal
AstraGlobal’s Paralegal services support legal collection operations with essential offerings such as data entry, account management, summons & complaint etc.
Lending Services
AstraGlobal is committed to enhancing efficiency of your lending operations, offering potential cost reduction of up to 50% or more.
Back-Office Services
AstraGlobal creates in-depth dashboards and reports to provide clients with a comprehensive analysis of payment declines, reminder service summaries, performance reports, and more.
The Astra Advantage
AstraGlobal has helped businesses reduce costs by over 50% and significantly increase overall output. Our technical expertise has helped to make business processes robust and streamlined. With over two decades of offshore experience, we ensure our staff is skilled and proficient, and with the use of AI technology to neutralize accents, we build effective communication with our customers with digitization.
Our Values
AstraGlobal is driven by a set of core values that help shape our identity and guide our decisions. They are the foundation of our commitment to our employees, customers and partners.
Integrity
Holding integrity as a core value, we believe in being transparent, honest, accountable, and ethical in all our business practices. This fosters our clients trust and confidence in Astraglobal’s reliabiity helping to build a strong foundation and long-term partnerships.
Zero Defect Compliance
With our unwavering excellence and regulatory adherence, AstraGlobal delivers top-quality service to all our clients. We adhere to all regulatory compliance and data protection standards. By prioritizing these principles, we set a benchmark for quality and reliability in our service.
Excellence
AstraGlobal believes in collaborative excellence and encourages the team to maximize their potential, foster innovation, and achieve outstanding results. Our collaboration ensures a consistent and top-notch service to our clients and creates a cohesive workplace where employees feel encouraged to do their best work.
Client Support
We are committed to provide exceptional service and care to our clients. AstraGlobal collaborates closely with our clients throughout the process and address their issues and needs promptly.
Our Leadership
Rakesh Kumar brings extensive leadership experience in multinational banking and business process transformation (BPT) to AstraGlobal. As a trailblazer in India’s offshoring industry, he was instrumental in establishing the country’s first offshore call center for GE Capital. He later founded India’s first private equity-funded contact center, Global Vantedge, which further advanced India’s position as a global leader in offshoring—a sector that now employs over four million people.
Rakesh is an alumnus of the Indian Institute of Technology and holds an MBA from Delhi University. Under his leadership, AstraGlobal continues to drive innovation in business process transformation through digitization and cutting-edge technological advancements.
Rakesh Kumar
OWNER & CEO
Clients Love Working with AstraGlobal
